{{ config('app.name') }}

Support Ticket Reply

Hi {{ $user->name }} {{ $user->middle_name }} {{ $user->last_name }},

Your Support Ticket Has Been Updated

Thank you for reaching out to {{ config('app.name') }} Support. Below is our response to your recent ticket:

Admin Response:

{{ $replyMessage }}

Support Ticket Details
Ticket ID {{ $support->uuid }}
Subject {{ $support->title }}
Priority {{ $support->priority }}
Description {{ $support->description }}
Status {{ $support->status }}
Last Updated {{ formatDateTime($support->updated_at) }}
If you need further assistance or have additional questions, please reply directly to this email.

We’re always here to help.
The {{ config('app.name') }} Support Team